:root{--chat-bg-color:#ffffff;--chat-body-bg:#f8f9fa;--chat-bot-bubble-bg:#f1f3f4;--chat-user-bubble-bg:var(--chat-primary-color,#0f52ba);--chat-text-light:#ffffff;--chat-text-dark:#202124;--chat-border-color:#dadce0;--chat-header-height:80px;--chat-footer-height:80px}@media(max-width:768px){body.goocha-chat-open{overflow:hidden !important}}body.goocha-chat-open #goocha-chat-bubble{animation:none !important}#goocha-chat-container *,#goocha-chat-container *::before,#goocha-chat-container *::after{box-sizing:border-box;margin:0}#goocha-chat-container{content-visibility:visible !important}#goocha-chat-bubble,#goocha-chat-window,#goocha-quick-contact-btn,#goocha-quick-contact-overlay{z-index:999999 !important}#goocha-chat-bubble{position:fixed !important;bottom:var(--bubble-bottom-desktop,20px)!important;width:60px !important;height:60px !important;background-color:var(--chat-send-btn-color,var(--chat-primary-color));background-image:linear-gradient(-125deg,var(--chat-primary-color)0%,color-mix(in srgb,var(--chat-primary-color),white 30%)100%);border-radius:50%;display:flex !important;justify-content:center !important;align-items:center !important;cursor:pointer;box-shadow:0 4px 12px rgba(0,0,0,0.15);z-index:99980 !important;transition:transform 0.4s cubic-bezier(0.2,0,0.2,1),opacity 0.4s ease,visibility 0.4s ease,box-shadow 0.2s ease !important;animation-name:var(--chat-entrance-animation-name,fade-in-up),var(--chat-bubble-animation-name,pulse);animation-duration:0.5s,14s;animation-timing-function:ease-out,ease-in-out;animation-delay:0.5s,2s;animation-iteration-count:1,infinite;animation-fill-mode:both,none}#goocha-chat-bubble.goocha-no-entrance-anim{animation-name:var(--chat-bubble-animation-name,pulse)!important;animation-duration:14s !important;animation-delay:2s !important;animation-iteration-count:infinite !important;animation-fill-mode:none !important}#goocha-chat-bubble.goocha-hidden-at-bottom,#goocha-chat-teaser.goocha-hidden-at-bottom,#goocha-quick-contact-btn.goocha-hidden-at-bottom{opacity:0 !important;visibility:hidden !important;transform:translateY(100px)!important;animation:none !important;pointer-events:none !important;transition:transform 0.4s cubic-bezier(0.4,0,0.2,1),opacity 0.3s ease,visibility 0s 0.4s !important}#goocha-chat-bubble:not(.goocha-left){right:var(--bubble-side-desktop,20px);left:auto}#goocha-chat-bubble.goocha-left{right:auto;left:var(--bubble-side-desktop,20px)}#goocha-chat-bubble:hover{transform:scale(1.1);animation-play-state:paused}#goocha-chat-bubble[style*="--chat-bubble-animation-name:none"]{animation:none !important}#goocha-chat-bubble .goocha-bubble-icon-main,#goocha-chat-bubble .goocha-bubble-icon-close{position:absolute;top:0;left:0;right:0;bottom:0;display:flex;align-items:center;justify-content:center;width:100%;height:100%;border-radius:50%;transition:transform 0.3s cubic-bezier(0.4,0,0.2,1),opacity 0.3s cubic-bezier(0.4,0,0.2,1)}#goocha-chat-bubble .goocha-bubble-icon-main{transform:rotate(0deg)scale(1);opacity:1}#goocha-chat-bubble .goocha-bubble-icon-close{transform:rotate(-90deg)scale(0);opacity:0;color:#ffffff}body.goocha-chat-open #goocha-chat-bubble .goocha-bubble-icon-main{transform:rotate(90deg)scale(0);opacity:0}body.goocha-chat-open #goocha-chat-bubble .goocha-bubble-icon-close{transform:rotate(0deg)scale(1);opacity:1}#goocha-chat-bubble .goocha-bubble-icon-main img{width:100%;height:100%;object-fit:cover;display:block;border-radius:50%}#goocha-chat-bubble .goocha-bubble-icon-main svg.goocha-chat-icon-svg{width:30px;height:30px;fill:white;display:block;border-radius:50%}#goocha-chat-bubble .goocha-bubble-icon-main span.goocha-chat-icon-fallback{color:white;font-size:28px;line-height:0}#goocha-quick-contact-btn{position:fixed !important;bottom:calc(var(--bubble-bottom-desktop,20px)+ 7.5px)!important;width:45px !important;height:45px !important;background-color:#ffffff;border:1px solid var(--chat-border-color);outline:none !important;border-radius:50%;display:flex !important;justify-content:center !important;align-items:center !important;cursor:pointer;box-shadow:0 4px 10px rgba(0,0,0,0.1);color:var(--chat-primary-color);z-index:99979 !important;opacity:0;visibility:hidden;transform:scale(0.5);transition:all 0.4s cubic-bezier(0.2,0,0.2,1)}body.goocha-chat-open #goocha-quick-contact-btn{opacity:1;visibility:visible;transform:scale(1)}#goocha-quick-contact-btn:not(.goocha-left){right:calc(var(--bubble-side-desktop,20px)+ 75px);left:auto;padding:10px}#goocha-quick-contact-btn.goocha-left{left:calc(var(--bubble-side-desktop,20px)+ 75px);right:auto}#goocha-quick-contact-btn:hover{transform:scale(1.1)!important}@media(max-width:768px){#goocha-quick-contact-btn{bottom:calc(var(--bubble-bottom-mobile,15px)+ 7.5px)!important}#goocha-quick-contact-btn:not(.goocha-left){right:calc(var(--bubble-side-mobile,15px)+ 75px)}#goocha-quick-contact-btn.goocha-left{left:calc(var(--bubble-side-mobile,15px)+ 75px)}}#goocha-quick-contact-overlay{position:absolute;top:0;left:0;right:0;bottom:0;background:rgba(255,255,255,0.98);z-index:999999;display:flex;flex-direction:column;opacity:0;visibility:hidden;transform:scale(0.95);transition:all 0.3s cubic-bezier(0.4,0,0.2,1);border-radius:16px;direction:rtl}#goocha-quick-contact-overlay.is-open{opacity:1;visibility:visible;transform:scale(1)}.goocha-qcm-header{background:linear-gradient(-120deg,var(--chat-primary-color),color-mix(in srgb,var(--chat-primary-color),white 20%));color:#fff;padding:15px;text-align:start;box-shadow:0 4px 15px rgba(0,0,0,0.05);flex-shrink:0;display:flex;justify-content:space-between;align-items:center}.goocha-qcm-header strong{display:block;font-weight:bold}.goocha-qcm-list{list-style:none !important;margin:0 !important;padding:15px !important;overflow-y:auto;flex:1}.goocha-qcm-list li{position:relative;margin:0 0 16px 0 !important;padding:0 !important}.goocha-qcm-list li:not(:last-child)::after{content:"";position:absolute;bottom:-8px;left:5%;right:5%;border-bottom:1px dashed #cbd5e1;height:0;pointer-events:none}.goocha-qcm-list li:last-child{margin-bottom:0 !important}.goocha-qcm-list a{display:flex;align-items:center;padding:5px 10px;text-decoration:none !important;background:#fff;border-radius:12px}.goocha-qcm-list a:hover{background:#f5f5f5;transform:none}.goocha-qcm-icon{width:44px;height:44px;border-radius:12px;display:flex;align-items:center;justify-content:center;color:#fff;flex-shrink:0}.goocha-qcm-text{display:flex;flex-direction:column;flex:1;text-align:start;padding-inline-start:15px}.goocha-qcm-label{font-size:14px;font-weight:bold}.goocha-qcm-desc{font-size:11px;color:#888}.goocha-qcm-arrow{display:flex;align-items:center;padding-left:5px}#goocha-qcm-close-fab{background:#ffffff33;color:#fff;border:none;border-radius:20px;display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:none;transition:transform 0.2s;padding:6px}#goocha-qcm-close-fab:hover{transform:scale(1.1)}#goocha-chat-window{position:fixed !important;bottom:var(--window-bottom-desktop,90px)!important;width:390px !important;max-width:calc(100% - 40px)!important;height:75vh !important;max-height:650px !important;border-radius:16px;box-shadow:0 10px 40px rgba(0,0,0,.15);z-index:999990 !important;display:flex !important;flex-direction:column !important;opacity:0;visibility:hidden;transition:opacity .3s ease,visibility .3s ease,width 0.3s ease,height 0.3s ease,max-height 0.3s ease,border-radius 0.3s ease;overflow:hidden !important}#goocha-chat-window:not(.goocha-left){right:var(--window-side-desktop,20px);left:auto}#goocha-chat-window.goocha-left{right:auto;left:var(--window-side-desktop,20px)}#goocha-chat-window.is-open{opacity:1;visibility:visible;animation:fade-in-up 0.3s ease forwards}#goocha-chat-window.is-closing{animation:fade-out-down 0.3s ease forwards;pointer-events:none}#goocha-chat-window input,#goocha-chat-window button,#goocha-chat-window a,#goocha-chat-window textarea{box-sizing:border-box}#goocha-chat-window .goocha-chat-header{background:var(--chat-header-bg,var(--chat-primary-color));color:var(--chat-header-text-color,var(--chat-text-light));padding:15px;height:var(--chat-header-height);border-top-left-radius:16px;border-top-right-radius:16px;flex-shrink:0;display:flex;align-items:center;justify-content:flex-end;direction:rtl;position:relative}#goocha-chat-window .goocha-header-actions{display:flex;align-items:center;gap:4px;position:absolute;left:12px;top:50%;transform:translateY(-50%);z-index:10}#goocha-chat-window .goocha-header-actions button:not(.goocha-menu-item){background:#ffffff17 !important;border:none !important;color:var(--chat-header-text-color,#ffffff)!important;cursor:pointer !important;width:32px !important;height:32px !important;min-width:32px !important;max-width:32px !important;min-height:32px !important;max-height:32px !important;margin:0 !important;border-radius:50% !important;display:flex !important;align-items:center !important;justify-content:center !important;opacity:0.8;transition:all 0.2s ease;padding:0 !important;outline:none !important;box-shadow:none !important;flex-shrink:0 !important;line-height:1 !important}#goocha-chat-window #goocha-chat-expand{transform:rotate(90deg)}#goocha-chat-window .goocha-header-actions button:not(.goocha-menu-item):hover{opacity:1;background:rgba(255,255,255,0.2)!important}#goocha-chat-window .goocha-header-actions button svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}.goocha-chat-menu-wrapper{position:relative;display:inline-block}#goocha-chat-menu-btn{background:transparent !important;border:none !important;cursor:pointer;color:var(--chat-header-text-color,#ffffff)!important;opacity:0.8;transition:all 0.2s;padding:0;width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:50%}#goocha-chat-menu-btn:hover{opacity:1;background:rgba(255,255,255,0.2)!important}.goocha-chat-menu-dropdown{position:absolute;top:40px;left:0;background:#ffffff;border-radius:12px;box-shadow:0 4px 15px rgba(0,0,0,0.15);min-width:220px;z-index:1000;overflow:hidden;display:flex;flex-direction:column;direction:rtl;border:1px solid #eaeaea;opacity:0;visibility:hidden;transform:translateY(10px);transition:all 0.2s cubic-bezier(0.4,0,0.2,1)}.goocha-chat-menu-dropdown.is-open{opacity:1;visibility:visible;transform:translateY(0)}.goocha-menu-item{background:#ffffff !important;border:none !important;padding:12px 15px !important;text-align:right!important;cursor:pointer;font-size:13px !important;color:#333 !important;display:flex;align-items:center;gap:10px;transition:background 0.2s;width:100%;font-family:inherit;border-bottom:1px solid #f0f0f0 !important;box-shadow:none !important;outline:none}.goocha-menu-item:last-child{border-bottom:none !important}.goocha-menu-item:hover{background:#f0f2f5 !important}.goocha-menu-toggle-item{justify-content:space-between;cursor:default}.goocha-menu-toggle-item:hover{background:#ffffff !important}.goocha-switch{position:relative;display:inline-block;width:34px;height:20px}.goocha-switch input{opacity:0;width:0;height:0}.goocha-slider{position:absolute;cursor:pointer;top:0;left:0;right:0;bottom:0;background-color:#ccc;transition:.4s}.goocha-slider:before{position:absolute;content:"";height:14px;width:14px;left:3px;bottom:3px;background-color:white;transition:.4s}.goocha-switch input:checked + .goocha-slider{background-color:var(--chat-primary-color,#0f52ba)}.goocha-switch input:focus + .goocha-slider{box-shadow:0 0 1px var(--chat-primary-color,#0f52ba)}.goocha-switch input:checked + .goocha-slider:before{transform:translateX(14px)}.goocha-slider.round{border-radius:20px}.goocha-slider.round:before{border-radius:50%}#goocha-chat-container.goocha-ltr .goocha-chat-menu-dropdown{left:auto;right:0;direction:ltr;text-align:left}#goocha-chat-container.goocha-ltr .goocha-menu-item{text-align:left}#goocha-chat-container.goocha-ltr .goocha-switch input:checked + .goocha-slider:before{transform:translateX(14px)}#goocha-chat-window .goocha-header-actions button svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}#goocha-chat-window.is-expanded{width:600px !important;max-width:calc(100% - 40px)!important;height:80vh !important;max-height:800px !important;transition:width 0.3s ease,height 0.3s ease,max-height 0.3s ease,bottom 0.3s ease,right 0.3s ease,left 0.3s ease,border-radius 0.3s ease}@media(max-width:768px){#goocha-chat-window.is-expanded{width:100% !important;max-width:100% !important;height:100vh !important;height:100dvh !important;max-height:100vh !important;max-height:100dvh !important;bottom:0 !important;right:0 !important;left:0 !important;border-radius:0 !important;transform:translateY(0)!important}#goocha-chat-window.is-expanded .goocha-chat-header{border-radius:0 !important}#goocha-chat-window.is-expanded .goocha-chat-input-container{border-radius:0 !important;align-items:flex-start;padding-bottom:env(safe-area-inset-bottom,12px)!important}}#goocha-chat-window .header-avatar{position:relative;width:50px;height:50px}#goocha-chat-window .header-info{text-align:right;margin-right:10px;margin-left:25px;flex-grow:1}#goocha-chat-window .header-info .title{font-weight:600;font-size:17px;color:var(--chat-header-text-color,#fff);margin:0}#goocha-chat-window .header-info .subtitle{font-size:13px;opacity:.85}#goocha-chat-window .header-avatar img{width:48px;height:48px;border-radius:50%!important;background:#fff;padding:4px;object-fit:cover}#goocha-chat-window .header-avatar .online-indicator{width:12px;height:12px;background-color:#2ed573;border-radius:12px!important;border:2px solid var(--chat-header-bg,var(--chat-primary-color));position:absolute;top:0px;left:2px;animation:goocha-online-pulse 2s infinite}@keyframes goocha-online-pulse{0%{box-shadow:0 0 0 0 rgba(46,213,115,0.7)}70%{box-shadow:0 0 0 6px rgba(46,213,115,0)}100%{box-shadow:0 0 0 0 rgba(46,213,115,0)}}#goocha-chat-window .goocha-chat-messages{flex-grow:1;padding:15px;overflow-y:auto;display:flex;flex-direction:column;background:var(--chat-bg-color,#f8f9fa);gap:8px}#goocha-chat-window:has(#goocha-action-buttons-wrapper:not(:empty)).goocha-chat-messages{padding-bottom:70px}#goocha-chat-window .goocha-chat-messages::-webkit-scrollbar{width:6px}#goocha-chat-window .goocha-chat-messages::-webkit-scrollbar-thumb{background:#ccc;border-radius:3px}#goocha-chat-window .goocha-chat-messages::-webkit-scrollbar-track{background:transparent}#goocha-chat-window .goocha-message{display:flex;align-items:flex-end;animation:goocha-fade-in 0.4s ease;flex-direction:row-reverse}#goocha-chat-window .goocha-message.incoming{justify-content:flex-start;flex-direction:row-reverse}#goocha-chat-window .goocha-message.outgoing{display:flex;flex-direction:row}#goocha-chat-window .goocha-message.goocha-message-outgoing{display:flex;flex-direction:row}#goocha-chat-window .goocha-avatar{width:32px;height:32px;border-radius:50%;margin:0 8px 0 4px;flex-shrink:0;align-self:flex-end;margin-bottom:5px;margin-top:0}#goocha-chat-window .goocha-avatar img{width:100%;height:100%;border-radius:50%!important;border:solid 1px #dadce0;object-fit:cover;margin:8px 0px 0px 0px}#goocha-chat-window .goocha-bubble{max-width:100%;padding:12px 16px;border-radius:18px 18px 18px 5px;line-height:1.5;word-wrap:break-word;position:relative;font-size:15px;margin:2px 0}#goocha-chat-window .goocha-bubble-bot{background:var(--chat-bot-bubble-color,var(--chat-bot-bubble-bg));color:var(--chat-bot-text-color,var(--chat-text-dark));border-bottom-left-radius:4px}#goocha-chat-window .goocha-bubble-operator{background:var(--chat-op-bubble-color,var(--chat-bot-bubble-bg));color:var(--chat-op-text-color,var(--chat-text-dark));border-bottom-left-radius:4px}#goocha-chat-window .goocha-bubble-user{background:var(--chat-user-bubble-color,var(--chat-user-bubble-bg));color:var(--chat-user-text-color,var(--chat-text-light));border-bottom-right-radius:5px!important;border-radius:18px}#goocha-chat-window .goocha-bubble h1,#goocha-chat-window .goocha-bubble h2,#goocha-chat-window .goocha-bubble h3,#goocha-chat-window .goocha-bubble h4,#goocha-chat-window .goocha-bubble h5,#goocha-chat-window .goocha-bubble h6{margin-top:10px;margin-bottom:8px;font-weight:600;line-height:1.4;color:inherit;font-family:inherit !important}#goocha-chat-window .goocha-bubble h1{font-size:1.3em}#goocha-chat-window .goocha-bubble h2{font-size:1.2em}#goocha-chat-window .goocha-bubble h3{font-size:1.1em}#goocha-chat-window .goocha-bubble h4{font-size:1.05em}#goocha-chat-window .goocha-bubble h5{font-size:1em}#goocha-chat-window .goocha-bubble h6{font-size:0.95em}#goocha-chat-window .goocha-welcome-message{display:flex;align-items:flex-end;justify-content:flex-start;flex-direction:row-reverse;animation:goocha-fade-in 0.4s ease;margin-bottom:5px}#goocha-chat-window .goocha-welcome-message .goocha-avatar{width:32px;height:32px;border-radius:50%;margin:0 8px;flex-shrink:0}#goocha-chat-window .goocha-welcome-message .goocha-bubble{background:var(--chat-bot-bubble-bg);color:var(--chat-text-dark);max-width:80%;padding:12px 16px;border-radius:18px 18px 18px 5px;line-height:1.6;word-wrap:break-word;font-size:15px;margin:2px 0}#goocha-chat-window .goocha-message.goocha-message-system{display:flex;justify-content:center;align-items:center;margin:12px 0;width:100%;animation:goocha-fade-in 0.4s ease}#goocha-chat-window .goocha-system-pill{display:inline-flex;align-items:center;background-color:#eaf5eb;color:#198754;padding:4px 8px;border-radius:20px;font-size:12px;font-weight:500;gap:8px;box-shadow:0 1px 3px rgba(0,0,0,0.05)}#goocha-chat-window .goocha-system-pill img{width:22px;height:22px;border-radius:50%;object-fit:cover;border:1px solid #fff;box-shadow:0 1px 2px rgba(0,0,0,0.1)}#goocha-chat-container.goocha-ltr .goocha-system-pill{padding:4px 4px 4px 12px;direction:ltr}#goocha-chat-window .goocha-bubble a{color:var(--chat-primary-color)!important;text-decoration:none !important;font-weight:500;background:none !important;border:none !important}#goocha-chat-window .goocha-bubble-user a{color:var(--chat-text-light)!important;text-decoration:underline !important}#goocha-chat-window .goocha-bubble img{max-width:100%;cursor:pointer}#goocha-chat-window .goocha-bubble-container{display:flex;flex-direction:column;max-width:75%}#goocha-chat-window .goocha-message-meta{display:flex;align-items:center;gap:5px;margin-top:2px;padding:0 5px 2px 5px;direction:ltr;opacity:0.7;transition:opacity 0.2s;line-height:1.2}#goocha-chat-window .goocha-message[data-message-id="welcome"] .goocha-message-meta{display:none !important}#goocha-chat-window .goocha-bubble-container:hover .goocha-message-meta{opacity:1}#goocha-chat-window .goocha-message-incoming .goocha-message-meta{justify-content:flex-start}#goocha-chat-window .goocha-message-outgoing .goocha-message-meta{justify-content:flex-end}#goocha-chat-window .goocha-meta-item.goocha-meta-time{font-size:10px;color:#999;margin-right:5px}#goocha-chat-window .goocha-meta-btn{background:none !important;border:none !important;padding:2px !important;margin:0 !important;cursor:pointer !important;display:inline-flex !important;align-items:center;justify-content:center;color:#888;transition:all 0.2s;opacity:0;visibility:hidden}#goocha-chat-window .goocha-bubble-container:hover .goocha-meta-btn{opacity:1;visibility:visible}#goocha-chat-window .goocha-meta-btn:hover{color:var(--chat-primary-color);transform:scale(1.1)}#goocha-chat-window .goocha-meta-btn svg{width:14px;height:14px;fill:currentColor}#goocha-chat-window .goocha-like-btn.selected{color:#2ed573 !important}#goocha-chat-window .goocha-dislike-btn.selected{color:#ff4757 !important}#goocha-chat-window .goocha-meta-btn:active{transform:scale(0.9)}@media(min-width:769px){#goocha-chat-window .goocha-bubble-container:hover .goocha-message-meta .goocha-meta-btn{opacity:0.5;visibility:visible}#goocha-chat-window .goocha-bubble-container:hover .goocha-message-meta .goocha-meta-btn:hover{opacity:1}}#goocha-chat-window .goocha-preset-questions{display:flex;flex-direction:row;flex-wrap:wrap;gap:8px;margin:0px 0 20px 0;padding:0 5px;animation:goocha-fade-in 0.4s ease;justify-content:flex-end}#goocha-chat-window .goocha-preset-btn{background:var(--chat-faq-btn-color,var(--chat-bg-color))!important;border:1px solid var(--chat-border-color)!important;border-radius:20px !important;padding:8px 14px !important;font-size:13px !important;cursor:pointer !important;transition:all 0.2s;color:var(--chat-faq-btn-text-color,var(--chat-text-dark))!important;text-align:start !important;text-decoration:none !important;display:inline-block;line-height:1.5 !important;white-space:normal !important;word-wrap:break-word !important;overflow-wrap:break-word !important;flex-shrink:0;width:auto;max-width:100% !important;height:auto !important;box-shadow:none !important}#goocha-chat-window .goocha-preset-btn:hover{background:var(--chat-bot-bubble-bg)!important;border-color:var(--chat-primary-color)!important;transform:translateY(-1px)}#goocha-action-buttons-wrapper{position:absolute;bottom:var(--chat-footer-height);left:0;right:0;background-color:transparent !important;padding:0px 15px 25px;z-index:20;transition:all 0.3s ease;pointer-events:none;display:flex;justify-content:center}#goocha-action-buttons-wrapper:empty{display:none}#goocha-chat-window .goocha-action-buttons{display:flex;flex-direction:row;gap:8px;margin:0;padding:0;animation:goocha-fade-in 0.3s ease;flex-wrap:nowrap;justify-content:center;pointer-events:auto}#goocha-chat-window .goocha-action-button{background:var(--chat-action-btn-color,rgba(255,255,255,0.75))!important;backdrop-filter:blur(4px);border:1px solid var(--chat-border-color)!important;border-radius:20px !important;padding:8px 14px !important;font-size:13px !important;cursor:pointer !important;transition:all 0.2s;color:var(--chat-action-btn-text-color,var(--chat-text-dark))!important;text-align:center;text-decoration:none !important;display:flex;align-items:center;justify-content:center;line-height:1.5 !important;flex:1;min-width:175px;max-width:100% !important;box-shadow:0 4px 12px rgba(0,0,0,0.1)!important;white-space:normal !important;word-wrap:break-word !important;overflow-wrap:break-word !important;height:auto !important}#goocha-chat-window .goocha-action-button:only-child{flex:none !important;width:auto !important}@media(max-width:768px){#goocha-chat-window .goocha-action-button:only-child{width:75% !important;max-width:75% !important}}#goocha-chat-window .goocha-action-button:hover{background:var(--chat-bot-bubble-bg)!important;border-color:var(--chat-primary-color)!important;transform:translateY(-1px)}#goocha-chat-window .goocha-action-buttons.human-active{justify-content:center}#goocha-chat-window .goocha-action-buttons.human-active .goocha-action-button{flex-grow:0;flex-basis:160px}.goocha-chips-container{display:flex;flex-wrap:wrap;gap:5px;margin:5px 0 10px 0!important;justify-content:flex-end;padding:0 10px;opacity:0;animation:goocha-fade-in 0.5s ease forwards;animation-delay:0.3s}.goocha-bubble-container .goocha-chips-container{margin-top:8px !important;justify-content:flex-end;padding:0}.goocha-chip-btn{background:#fff!important;border:1px solid var(--chat-suggested-q-color,var(--chat-primary-color))!important;color:var(--chat-suggested-q-color,var(--chat-primary-color))!important;border-radius:12px!important;padding:6px 10px!important;font-size:12px!important;cursor:pointer!important;transition:all 0.2s ease!important;box-shadow:0 1px 2px rgba(0,0,0,.05)!important;margin:0px;max-width:100% !important;white-space:normal !important;word-wrap:break-word !important;overflow-wrap:break-word !important;line-height:1.5 !important;height:auto !important;text-align:start !important}.goocha-chip-btn:hover{background:var(--chat-suggested-q-color,var(--chat-primary-color))!important;color:#fff !important;transform:translateY(-1px);box-shadow:0 3px 6px rgba(0,0,0,0.1)}#goocha-chat-window .goocha-typing-indicator{display:flex;align-items:center;padding:5px 0}#goocha-chat-window .goocha-typing-indicator span{width:8px;height:8px;background-color:#9db2c2;border-radius:50%;animation:typing-anim 1.2s infinite ease-in-out;margin:0 2px}#goocha-chat-window .goocha-typing-indicator span:nth-child(2){animation-delay:0.2s}#goocha-chat-window .goocha-typing-indicator span:nth-child(3){animation-delay:0.4s}#goocha-chat-window .goocha-bubble.goocha-product-card-bubble{background:transparent;padding:0;border:none;box-shadow:none;max-width:100%;margin-top:5px;width:100%}#goocha-chat-window .goocha-slider-container{width:100%;margin-top:8px}#goocha-chat-window .goocha-product-slider{display:grid !important;grid-auto-flow:column;grid-auto-columns:max-content;gap:10px !important;overflow-x:auto !important;overflow-y:hidden !important;scroll-snap-type:x mandatory;padding:4px 4px 10px 4px !important;direction:rtl !important;-webkit-overflow-scrolling:touch;scrollbar-width:none}#goocha-chat-window .goocha-product-slider::-webkit-scrollbar{display:none}.style-1-container .goocha-product-slider{grid-template-rows:1fr}.style-2-container .goocha-product-slider{grid-template-rows:auto auto;grid-auto-columns:88%}#goocha-chat-window .goocha-product-card{background:#ffffff;border:1px solid var(--chat-border-color,#eaeaea);border-radius:12px;overflow:hidden;transition:transform 0.2s ease,box-shadow 0.2s ease,border-color 0.2s;direction:rtl;text-align:right;position:relative;scroll-snap-align:center}#goocha-chat-window .goocha-product-card:hover{transform:translateY(-2px);box-shadow:0 6px 18px rgba(0,0,0,0.08);border-color:var(--chat-primary-color)}#goocha-chat-window .goocha-product-card.style-1{display:flex;flex-direction:column;width:220px !important;min-width:100% !important;max-width:220px !important;height:100%}#goocha-chat-window .goocha-product-card.style-1 .goocha-product-image{width:100%;height:auto;background:transparent;display:flex;align-items:center;justify-content:center;position:relative;overflow:visible;margin-bottom:10px}#goocha-chat-window .goocha-product-card.style-1 .goocha-product-image img{width:100%;height:auto;max-height:150px;object-fit:contain;border-bottom:1px solid #eaeaea;border-radius:12px 12px 0 0;display:block}#goocha-chat-window .goocha-product-card.style-2{display:flex;flex-direction:row;width:100% !important;max-width:100% !important;height:auto;align-items:stretch}#goocha-chat-window .goocha-product-card.style-2 .goocha-product-image{width:100px;flex-shrink:0;background:#ffffff;border-left:1px solid var(--chat-border-color,#eaeaea);display:flex;align-items:center;justify-content:center;position:relative;padding:6px;box-sizing:border-box}#goocha-chat-window .goocha-product-card.style-2 .goocha-product-image{margin-bottom:0}#goocha-chat-window .goocha-product-card.style-2 .goocha-product-price-wrapper{display:flex;align-items:center;justify-content:space-between;flex-direction:row;margin-top:auto}#goocha-chat-window .goocha-product-card.style-2 .goocha-product-image img{width:100%;height:auto;object-fit:contain;border-radius:6px}#goocha-chat-window .goocha-product-details{padding:10px;display:flex;flex-direction:column;flex-grow:1;justify-content:space-between;gap:5px;min-width:0}#goocha-chat-window .goocha-product-title{font-size:14px;font-weight:500;color:#2d3436;margin:0;line-height:1.4;display:-webkit-box;-webkit-line-clamp:1;-webkit-box-orient:vertical;overflow:hidden}#goocha-chat-window .goocha-product-card.style-2 .goocha-product-title{-webkit-line-clamp:1}#goocha-chat-window .goocha-product-price{font-size:14px;font-weight:800;color:var(--chat-primary-color);display:flex;align-items:center;justify-content:flex-end;flex-direction:row;gap:4px}#goocha-chat-window .goocha-product-price.goocha-has-discount{flex-direction:column;align-items:flex-end;justify-content:flex-start;gap:0}#goocha-chat-window .goocha-product-price del,#goocha-chat-window .goocha-old-price{color:#aab2bd !important;font-size:11px !important;font-weight:400 !important;text-decoration:none !important;display:flex;align-items:center;flex-direction:row;gap:3px;margin-bottom:2px}#goocha-chat-window .goocha-old-price .goocha-price-amount{text-decoration:line-through !important}#goocha-chat-window .goocha-discount-inline-badge{background-color:#e91140;color:#fff;font-size:10px;font-weight:bold;border-radius:5px;padding:0 5px;height:19px;margin-right:2px;text-decoration:none !important;display:inline-flex;align-items:center;justify-content:center;line-height:1}#goocha-chat-window .goocha-product-rating{position:absolute;bottom:-10px;right:10px;background:#ffffff;border:1px solid var(--chat-border-color,#eaeaea);border-radius:12px;padding:0 5px;font-size:11px;font-weight:600;color:#333;display:flex;align-items:center;box-shadow:0 3px 6px rgba(0,0,0,0.08);z-index:3}#goocha-chat-window .goocha-product-card.style-2 .goocha-product-rating{position:static;transform:none;box-shadow:none;border:none;background:transparent;padding:0;font-size:12px}#goocha-chat-window .goocha-product-price ins,#goocha-chat-window .goocha-new-price{color:var(--chat-primary-color)!important;font-size:15px !important;font-weight:800 !important;text-decoration:none !important;display:flex;align-items:center;flex-direction:row;gap:3px}.goocha-toman-icon{color:#000}#goocha-chat-window .goocha-price-prefix{font-size:10px;color:#888;margin-left:4px;font-weight:normal}#goocha-chat-window .goocha-star-icon{padding-bottom:2px}#goocha-chat-window .goocha-product-buttons{display:flex;gap:6px;margin-top:auto;width:100%}#goocha-chat-window .goocha-product-btn{flex:1;text-align:center;border-radius:8px !important;text-decoration:none !important;font-size:11px !important;font-weight:600;padding:7px 4px !important;display:flex;align-items:center;justify-content:center;transition:all 0.2s;white-space:nowrap;box-shadow:none !important}#goocha-chat-window .goocha-product-btn.view{background:#f0f2f5 !important;color:#555 !important}#goocha-chat-window .goocha-product-btn.view:hover{background:#e4e6e9 !important;color:#333 !important}#goocha-chat-window .goocha-product-btn.add-to-cart{background:var(--chat-primary-color)!important;color:#fff !important}#goocha-chat-window .goocha-product-btn.add-to-cart:hover{opacity:0.9;transform:translateY(-1px)}#goocha-chat-window .goocha-product-card.style-2 .goocha-product-price{margin-right:auto}#goocha-chat-container.goocha-ltr .goocha-product-card.style-2 .goocha-product-price{margin-right:0;margin-left:auto}.goocha-slider-dots{display:flex;justify-content:center;gap:6px;padding-top:5px;margin-bottom:5px}.goocha-slider-dots .goocha-dot{width:6px;height:6px;border-radius:50%;background:#d1d5db;cursor:pointer;transition:all 0.3s}.goocha-slider-dots .goocha-dot.active{width:15px;border-radius:4px;background:var(--chat-primary-color)}#goocha-chat-container.goocha-ltr .goocha-product-card{direction:ltr;text-align:left}#goocha-chat-container.goocha-ltr .style-2 .goocha-product-image{border-left:none;border-right:1px solid var(--chat-border-color,#eaeaea)}#goocha-chat-container.goocha-ltr .goocha-product-card.style-2 .goocha-product-image img{border-radius:6px}#goocha-chat-container.goocha-ltr .goocha-product-price{flex-direction:row}#goocha-chat-window .goocha-chat-input-container{padding:15px 12px;border-top:1px solid var(--chat-border-color);background-color:var(--chat-input-bg-color,#ffffff)!important;flex-shrink:0;min-height:var(--chat-footer-height);height:auto;display:flex;flex-direction:column;align-items:center;justify-content:center;position:relative}#goocha-chat-window .goocha-chat-input-container:has(.goocha-chat-copyright){padding:8px 12px 6px}#goocha-chat-window #goocha-chat-form{display:flex;align-items:center;gap:5px;width:100%;background-color:rgba(0,0,0,0.04);border-radius:30px;padding:6px;transition:all 0.3s ease}#goocha-chat-window #goocha-chat-send{background-color:var(--chat-send-btn-color,var(--chat-primary-color))!important;border:none !important;border-radius:50% !important;width:45px !important;height:45px !important;cursor:pointer !important;display:flex !important;align-items:center;justify-content:center;flex-shrink:0;transition:background-color .2s,transform 0.2s;padding:0 !important;box-shadow:none !important;margin-left:5px}#goocha-chat-window #goocha-chat-send:hover{background-color:var(--chat-send-btn-color,var(--chat-primary-color))!important;filter:brightness(1.2)!important}#goocha-chat-window #goocha-chat-send:active{transform:scale(0.9)}#goocha-chat-window #goocha-chat-send svg{width:35px;height:35px;fill:#fff;margin-right:0px}#goocha-chat-window .goocha-input-wrapper{position:relative;flex-grow:1;display:flex;align-items:center;background-color:transparent;border-radius:26px;flex-direction:row;transition:all 0.3s ease}#goocha-chat-window .goocha-input-wrapper.goocha-global-drag{border:2px dashed #999 !important}#goocha-chat-window .goocha-input-wrapper.goocha-drag-over{background-color:rgba(15,82,186,0.08)!important;border:2px dashed var(--chat-primary-color)!important}#goocha-chat-window #goocha-chat-input{flex-grow:1;width:auto !important;height:46px !important;background:transparent !important;border:none !important;padding:12px 10px 12px 10px !important;outline:0 !important;font-size:15px !important;direction:rtl;resize:none !important;margin:0 !important;box-shadow:none !important;line-height:22px !important;min-height:auto !important;color:#333 !important;order:1}#goocha-chat-window #goocha-record-btn{order:2;margin:0 !important}#goocha-chat-window #goocha-attach-btn{order:3;margin:0 0 0 8px !important}#goocha-chat-window .goocha-record-timer{order:4;margin-right:10px;color:#ff3b30;font-size:14px;font-weight:500;display:none}#goocha-chat-window #goocha-attach-btn,#goocha-chat-window #goocha-record-btn{position:static !important;transform:none !important;background:transparent !important;color:#7B7B7B !important;border:none !important;cursor:pointer !important;padding:5px !important;opacity:0.8;transition:all 0.2s;display:flex;align-items:center;justify-content:center;box-shadow:none !important;width:auto !important;height:auto !important;flex-shrink:0}#goocha-chat-window #goocha-attach-btn:hover,#goocha-chat-window #goocha-record-btn:hover{opacity:1;color:var(--chat-primary-color)!important;transform:scale(1.05)!important}#goocha-chat-window #goocha-attach-btn svg,#goocha-chat-window #goocha-record-btn svg{width:22px;height:22px}#goocha-chat-window #goocha-record-btn.is-recording{color:#ff3b30 !important;opacity:1;animation:pulse 1.5s infinite}#goocha-chat-window #goocha-record-btn.is-recording svg{fill:currentColor}.goocha-audio-player{display:flex;align-items:center;gap:8px;width:240px;max-width:100%;background:rgb(176 176 176 / 20%);padding:5px;border-radius:25px;direction:ltr}#goocha-chat-window .goocha-play-pause-btn{width:32px !important;height:32px !important;border-radius:50% !important;border:none !important;cursor:pointer !important;flex-shrink:0;background-color:#fff !important;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='%23333' width='18px' height='18px'%3E%3Cpath d='M8 5v14l11-7z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:center;box-shadow:0 2px 5px rgba(0,0,0,0.1);transition:transform 0.1s}#goocha-chat-window .goocha-message.incoming .goocha-play-pause-btn{background-color:var(--chat-primary-color)!important;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='%23ffffff' width='18px' height='18px'%3E%3Cpath d='M8 5v14l11-7z'/%3E%3C/svg%3E");border:none !important}#goocha-chat-window .goocha-message.incoming .goocha-play-pause-btn.playing{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='%23ffffff' width='18px' height='18px'%3E%3Cpath d='M6 19h4V5H6v14zm8-14v14h4V5h-4z'/%3E%3C/svg%3E")}#goocha-chat-window .goocha-message.outgoing .goocha-play-pause-btn{background-color:rgba(255,255,255,0.25)!important;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='%23ffffff' width='18px' height='18px'%3E%3Cpath d='M8 5v14l11-7z'/%3E%3C/svg%3E");border:none !important}#goocha-chat-window .goocha-message.outgoing .goocha-play-pause-btn.playing{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='%23ffffff' width='18px' height='18px'%3E%3Cpath d='M6 19h4V5H6v14zm8-14v14h4V5h-4z'/%3E%3C/svg%3E")}.goocha-play-pause-btn.playing{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='%23333' width='18px' height='18px'%3E%3Cpath d='M6 19h4V5H6v14zm8-14v14h4V5h-4z'/%3E%3C/svg%3E")}.goocha-audio-progress-container{flex-grow:1;height:6px;background-color:rgba(0,0,0,0.1);border-radius:3px;cursor:pointer;position:relative;overflow:hidden}#goocha-chat-window .goocha-message.incoming .goocha-audio-progress-container{background-color:#c9d2db}.goocha-audio-progress-bar{height:100%;width:0%;background-color:#fff;border-radius:3px;transition:width 0.1s linear}#goocha-chat-window .goocha-message.incoming .goocha-audio-progress-bar{background-color:var(--chat-primary-color)}.goocha-audio-time{font-size:11px;font-family:monospace;color:inherit;min-width:35px;text-align:center;margin-left:5px}#goocha-chat-window .goocha-message.incoming .goocha-audio-time{color:var(--chat-text-dark)}#goocha-chat-window .goocha-bubble.goocha-pre-chat-bubble{background:var(--chat-bg-color);color:var(--chat-text-dark);padding:0;border-radius:12px;border:1px solid var(--chat-border-color);max-width:100%;box-shadow:0 2px 8px rgba(0,0,0,0.05)}#goocha-chat-window .goocha-pre-chat-container{padding:20px 18px 15px 18px;direction:rtl;text-align:right}#goocha-chat-window .goocha-pre-chat-title{font-size:16px;font-weight:600;color:var(--chat-text-dark);margin-bottom:8px;text-align:center}#goocha-chat-window .goocha-pre-chat-subtitle{font-size:14px;line-height:1.6;margin-bottom:15px!important;color:#3b3b3b;text-align:right!important}#goocha-chat-window .goocha-pre-chat-header{display:none}#goocha-chat-window .goocha-pre-chat-form-group{margin-bottom:12px}#goocha-chat-window .goocha-pre-chat-form-group label{display:none}#goocha-chat-window .goocha-pre-chat-input-wrapper{position:relative}#goocha-chat-window .goocha-form-icon{position:absolute;top:14px;right:15px;color:#888;font-size:18px;pointer-events:none;line-height:1}#goocha-chat-window .goocha-pre-chat-form-group input[type="text"],#goocha-chat-window .goocha-pre-chat-form-group input[type="email"],#goocha-chat-window .goocha-pre-chat-form-group input[type="tel"],#goocha-chat-window .goocha-pre-chat-form-group input[type="number"],#goocha-chat-window .goocha-pre-chat-form-group textarea{width:100% !important;padding:12px 45px 12px 18px !important;border:1px solid var(--chat-border-color)!important;border-radius:10px !important;box-sizing:border-box;font-size:14px !important;background-color:#f7f7f7 !important;direction:rtl;transition:border-color 0.2s,box-shadow 0.2s;box-shadow:none !important;line-height:1.5 !important;height:auto !important;color:#333 !important}#goocha-chat-window .goocha-pre-chat-form-group textarea{resize:vertical;min-height:80px !important}#goocha-chat-window .goocha-pre-chat-form-group input::placeholder{color:#999}#goocha-chat-window .goocha-pre-chat-form-group input:focus,#goocha-chat-window .goocha-pre-chat-form-group textarea:focus{border-color:var(--chat-primary-color)!important;background-color:#fff !important;box-shadow:0 0 0 2px rgba(13,130,255,0.2)!important;outline:none !important}#goocha-chat-window .goocha-pre-chat-submit{background-color:var(--chat-primary-color)!important;color:#fff !important;border:none !important;padding:12px 18px !important;border-radius:10px !important;width:100% !important;font-size:15px !important;font-weight:500 !important;cursor:pointer !important;transition:background-color 0.2s !important;display:flex !important;align-items:center;justify-content:center;gap:8px;margin-top:10px;box-shadow:none !important}#goocha-chat-window .goocha-pre-chat-submit:hover{opacity:0.9}#goocha-chat-window .goocha-pre-chat-submit:disabled{background-color:#ccc !important;cursor:not-allowed}#goocha-chat-window .goocha-pre-chat-status{font-size:13px;margin-top:10px;text-align:center;font-weight:500;padding:5px}#goocha-chat-window .goocha-loader{width:16px;height:16px;border:2px solid rgba(255,255,255,0.3);border-top-color:#fff;border-radius:50%;animation:goocha-spin 0.8s linear infinite}.goocha-export-container{background:var(--chat-bg-color);border:1px solid var(--chat-border-color);border-radius:12px;padding:20px;margin-top:10px;text-align:center;box-shadow:0 2px 8px rgba(0,0,0,0.05)}.goocha-export-container p{font-size:14px;color:var(--chat-text-dark);margin-bottom:15px}.goocha-export-container input[type="email"]{width:100% !important;padding:10px !important;border:1px solid #ccc !important;border-radius:8px !important;margin-bottom:10px !important;background:#f9f9f9}.goocha-export-container button#goocha-export-btn{width:100%;background:var(--chat-primary-color)!important;color:#fff !important;border:none;padding:10px;border-radius:8px;cursor:pointer;font-weight:500}.goocha-export-container button#goocha-skip-export{background:transparent !important;color:#888 !important;margin-top:10px;border:none;cursor:pointer;font-size:12px}.goocha-export-wrapper input:focus{border-color:var(--chat-primary-color)!important;outline:none}.goocha-export-wrapper button:hover{opacity:0.9}#goocha-confirm-modal-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:rgba(0,0,0,0.6);display:none;align-items:center;justify-content:center;z-index:999995 !important;opacity:0;transition:opacity 0.3s ease;direction:rtl}#goocha-confirm-modal{background:#fff;padding:25px 30px;border-radius:12px;text-align:center;box-shadow:0 5px 20px rgba(0,0,0,0.2);transform:scale(0.9);opacity:0;transition:transform 0.3s ease,opacity 0.3s ease;width:90%;max-width:320px;visibility:hidden}#goocha-confirm-modal p{margin:0 0 20px 0;font-size:16px;color:#333;line-height:1.6}#goocha-confirm-modal .goocha-modal-buttons{display:flex;gap:10px}#goocha-confirm-modal .goocha-modal-buttons button{flex-grow:1;border:none !important;padding:12px !important;border-radius:8px !important;cursor:pointer !important;font-size:15px !important;font-weight:500 !important;transition:all 0.2s;line-height:1.5 !important;height:auto !important;box-shadow:none 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#goocha-start-new-chat:hover{opacity:0.9}#goocha-unread-badge{position:absolute;top:-5px;left:-5px;background-color:#ff3b30;color:white;border-radius:50%;min-width:20px;height:20px;font-size:11px;display:flex;align-items:center;justify-content:center;border:2px solid white;z-index:10000;font-weight:bold}@media(max-width:768px){:root{--chat-footer-height:70px}#goocha-chat-window,#goocha-chat-window.goocha-left{bottom:calc(var(--bubble-bottom-mobile,15px)+ 75px)!important;right:var(--bubble-side-mobile,15px)!important;left:var(--bubble-side-mobile,15px)!important;width:auto !important;max-width:none !important;height:calc(100vh - var(--bubble-bottom-mobile,15px)- 95px)!important;height:calc(100dvh - var(--bubble-bottom-mobile,15px)- 95px)!important;max-height:650px !important;border-radius:16px !important;transform:translateY(120%);padding:0;margin:0;box-shadow:0 10px 40px rgba(0,0,0,0.15)!important;transition:transform 0.4s cubic-bezier(0.2,0,0.2,1),opacity 0.3s ease,visibility 0.3s ease,width 0.3s ease,height 0.3s ease,max-height 0.3s ease,border-radius 0.3s ease,bottom 0.3s ease,right 0.3s ease,left 0.3s ease !important}#goocha-chat-window.is-open{transform:translateY(0)!important;animation:none !important}#goocha-chat-window.is-closing{transform:translateY(120%)!important;opacity:0 !important;visibility:hidden !important;animation:none !important}#goocha-chat-bubble{bottom:var(--bubble-bottom-mobile,15px)!important}#goocha-chat-bubble:not(.goocha-left){right:var(--bubble-side-mobile,15px);left:auto}#goocha-chat-bubble.goocha-left{right:auto;left:var(--bubble-side-mobile,15px)}#goocha-chat-window .goocha-chat-header{border-radius:16px 16px 0 0 !important}#goocha-chat-window .goocha-chat-input-container{height:auto;min-height:70px;padding:12px 15px;border-radius:0 0 16px 16px !important}#goocha-chat-window .goocha-chat-input-container:has(.goocha-chat-copyright){padding:8px 15px 6px !important}#goocha-chat-window #goocha-chat-input{padding:10px 15px !important;height:42px !important;line-height:22px !important;font-size:15px !important}#goocha-chat-window #goocha-chat-send{width:42px !important;height:42px !important}#goocha-chat-window #goocha-chat-send svg{width:30px;height:30px}#goocha-chat-window .goocha-bubble{font-size:15px;padding:10px 14px;max-width:100%}#goocha-chat-window .goocha-action-button{max-width:fit-content}#goocha-chat-window .goocha-preset-questions{gap:6px}#goocha-chat-window .goocha-preset-btn{padding:6px 12px !important;font-size:12px !important}#goocha-chat-window .goocha-message-meta .goocha-meta-btn{opacity:0.5;visibility:visible}}@keyframes typing-anim{0%,80%,100%{transform:scale(0.5);opacity:0.5}40%{transform:scale(1);opacity:1}}@keyframes goocha-spin{to{transform:rotate(360deg)}}@keyframes goocha-fade-in{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes pulse{0%{transform:scale(1)}5%{transform:scale(1.1)}10%{transform:scale(1)}100%{transform:scale(1)}}@keyframes shake{0%,100%{transform:translateX(0)}1%,3%,5%{transform:translateX(-5px)}2%,4%,6%{transform:translateX(5px)}7%{transform:translateX(0)}}@keyframes tada{0%,100%{transform:scale(1)}1%,2%{transform:scale(0.9)rotate(-3deg)}3%,5%,7%{transform:scale(1.1)rotate(3deg)}4%,6%,8%{transform:scale(1.1)rotate(-3deg)}10%{transform:scale(1)rotate(0)}}@keyframes wiggle{0%,100%{transform:rotate(0)}2%{transform:rotate(-10deg)}4%{transform:rotate(10deg)}6%{transform:rotate(-10deg)}8%{transform:rotate(0)}}@keyframes fade-in-up{from{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}@keyframes fade-out-down{from{opacity:1;transform:translateY(0)}to{opacity:0;transform:translateY(20px)}}@keyframes slide-in-right{from{opacity:0;transform:translateX(50px)}to{opacity:1;transform:translateX(0)}}@keyframes slide-in-left{from{opacity:0;transform:translateX(-50px)}to{opacity:1;transform:translateX(0)}}@keyframes zoom-in{from{opacity:0;transform:scale(0.9)}to{opacity:1;transform:scale(1)}}@keyframes bounce-light{0%,20%,50%,80%,100%{transform:translateY(0)}40%{transform:translateY(-10px)}60%{transform:translateY(-5px)}}#goocha-chat-container.goocha-ltr #goocha-chat-window,#goocha-chat-container.goocha-ltr #goocha-chat-teaser,#goocha-chat-container.goocha-ltr #goocha-confirm-modal{direction:ltr !important;text-align:left !important}#goocha-chat-container.goocha-ltr .goocha-chat-header{direction:ltr !important;justify-content:flex-start !important}#goocha-chat-container.goocha-ltr .header-info{text-align:left !important;margin-right:0 !important;margin-left:15px !important}#goocha-chat-container.goocha-ltr .goocha-header-actions{left:auto !important;right:12px !important}#goocha-chat-container.goocha-ltr .header-avatar .online-indicator{left:auto !important;right:2px !important}#goocha-chat-container.goocha-ltr .goocha-message.outgoing{flex-direction:row !important;justify-content:flex-start !important}#goocha-chat-container.goocha-ltr .goocha-message.incoming{flex-direction:row-reverse !important;justify-content:flex-start !important}#goocha-chat-container.goocha-ltr .goocha-welcome-message{flex-direction:row-reverse !important;justify-content:flex-start !important}#goocha-chat-container.goocha-ltr .goocha-avatar{margin:0 4px 0 8px !important}#goocha-chat-container.goocha-ltr .goocha-bubble-bot,#goocha-chat-container.goocha-ltr .goocha-bubble-operator{border-bottom-left-radius:18px !important;border-bottom-right-radius:4px !important}#goocha-chat-container.goocha-ltr .goocha-bubble-user{border-bottom-right-radius:18px !important;border-bottom-left-radius:5px !important}#goocha-chat-container.goocha-ltr .goocha-message.incoming .goocha-bubble-container,#goocha-chat-container.goocha-ltr .goocha-welcome-message .goocha-bubble-container{align-items:flex-end !important}#goocha-chat-container.goocha-ltr .goocha-message.outgoing .goocha-bubble-container{align-items:flex-start 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input,#goocha-chat-container.goocha-ltr .goocha-pre-chat-form-group textarea{padding:12px 18px 12px 45px !important;direction:ltr !important}#goocha-chat-container.goocha-ltr .goocha-audio-player{direction:ltr !important}#goocha-chat-container.goocha-ltr .goocha-product-details{direction:ltr !important;text-align:left !important}#goocha-chat-container.goocha-ltr .goocha-product-price{text-align:right !important}#goocha-chat-container.goocha-ltr #goocha-chat-teaser{direction:ltr !important}#goocha-chat-container.goocha-ltr #goocha-chat-teaser-close{right:auto !important;left:-10px !important}#goocha-chat-container.goocha-ltr #goocha-quick-contact-overlay{direction:ltr !important}#goocha-chat-container.goocha-ltr .goocha-qcm-arrow svg{transform:rotate(180deg)}.goocha-inline-mode{position:relative !important;width:100% !important;height:600px !important;display:flex;justify-content:center;align-items:center;margin:20px auto;z-index:10}.goocha-inline-mode #goocha-chat-window{position:relative !important;bottom:0 !important;right:0 !important;left:0 !important;width:100% !important;max-width:100% !important;height:100% !important;box-shadow:0 4px 15px rgba(0,0,0,0.1);border-radius:12px;transform:none !important;opacity:1 !important;visibility:visible !important;animation:none !important}.goocha-inline-mode #goocha-chat-expand{display:none !important}#goocha-chat-teaser{position:fixed;bottom:calc(var(--bubble-bottom-desktop)+ 73px);z-index:99980;background:#ffffff;color:#444;padding:12px 15px;border-radius:12px;box-shadow:0 4px 15px rgba(0,0,0,0.12);max-width:280px;font-size:13px;line-height:1.6;opacity:0;visibility:hidden;transform:translateY(10px);transition:opacity 0.3s,transform 0.3s,visibility 0s 0.3s;direction:var(--chat-direction,rtl);cursor:pointer;overflow:visible !important}#goocha-chat-teaser.goocha-left{left:var(--bubble-side-desktop)}#goocha-chat-teaser:not(.goocha-left){right:var(--bubble-side-desktop)}#goocha-chat-teaser.is-visible{opacity:1;visibility:visible;transform:translateY(0);transition:opacity 0.3s,transform 0.3s,visibility 0s 0s}#goocha-chat-teaser::after{content:'';position:absolute;bottom:-8px;width:0;height:0;border-left:8px solid transparent;border-right:8px solid transparent;border-top:8px solid #ffffff}#goocha-chat-teaser:not(.goocha-left)::after{right:22px}#goocha-chat-teaser.goocha-left::after{left:22px;right:auto}#goocha-chat-teaser-close{all:unset !important;position:absolute !important;top:-12px !important;right:-12px !important;width:24px !important;height:24px !important;background:#ffffff !important;border-radius:50% !important;box-shadow:0 3px 10px rgba(0,0,0,0.15)!important;display:flex !important;align-items:center !important;justify-content:center !important;cursor:pointer !important;z-index:9999 !important;color:#555 !important;transition:transform 0.2s ease,color 0.2s}#goocha-chat-teaser.goocha-left #goocha-chat-teaser-close{right:auto !important;left:-12px !important}#goocha-chat-teaser-close:hover{transform:scale(1.1)!important;color:#dc3232 !important}#goocha-chat-teaser-close svg{width:10px !important;height:10px !important;stroke:currentColor !important;pointer-events:none}@media(max-width:768px){#goocha-chat-teaser{bottom:calc(var(--bubble-bottom-mobile)+ 73px);max-width:calc(100% -(var(--bubble-side-mobile)* 2))}#goocha-chat-teaser.goocha-left{left:var(--bubble-side-mobile)}#goocha-chat-teaser:not(.goocha-left){right:var(--bubble-side-mobile);max-width:275px}}.goocha-file-attachment{display:flex;align-items:center;gap:10px;background:rgba(0,0,0,0.05);padding:10px 15px;border-radius:8px;text-decoration:none !important;color:inherit !important;border:1px solid rgba(0,0,0,0.1);transition:background 0.2s;margin-top:5px;direction:ltr}.goocha-bubble-user .goocha-file-attachment{background:rgba(255,255,255,0.15);border-color:rgba(255,255,255,0.2);color:#fff !important}.goocha-file-attachment:hover{background:rgba(0,0,0,0.1)}.goocha-bubble-user .goocha-file-attachment:hover{background:rgba(255,255,255,0.25)}.goocha-file-name{font-weight:600;font-size:13px;direction:rtl;word-break:break-all}.goocha-reply-action-btn{background:none !important;border:none !important;padding:2px !important;margin:0 !important;cursor:pointer !important;display:inline-flex !important;align-items:center;justify-content:center;color:#888 !important;transition:all 0.2s;opacity:0.6;visibility:hidden}.goocha-bubble-container:hover .goocha-reply-action-btn{opacity:1;visibility:visible}.goocha-reply-action-btn:hover{color:var(--chat-primary-color,#0f52ba)!important;transform:scale(1.1)}.goocha-reply-action-btn svg{width:16px;height:16px;fill:none;stroke:currentColor}.goocha-reply-box{background:rgba(0,0,0,0.05);border-right:3px solid var(--chat-primary-color,#0f52ba);padding:6px 10px;margin-bottom:8px!important;border-radius:4px;cursor:pointer;text-align:right;direction:rtl;transition:background 0.2s}.goocha-reply-box:hover{background:rgba(0,0,0,0.08)}.goocha-bubble-user .goocha-reply-box{background:rgba(255,255,255,0.2);border-color:#fff}.goocha-bubble-user .goocha-reply-box:hover{background:rgba(255,255,255,0.3)}.goocha-reply-box strong{font-size:11px;display:block;margin-bottom:2px;color:inherit;opacity:0.9}.goocha-reply-box p{font-size:12px;margin:0;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;color:inherit;opacity:0.8}.goocha-reply-preview-container{display:none;padding:10px 15px 10px 35px;background:#f0f2f5;border-top:1px solid var(--chat-border-color,#eaeaea);border-right:3px solid var(--chat-primary-color,#0f52ba);position:absolute;bottom:100%;left:0;right:0;z-index:99;text-align:right;direction:rtl}.goocha-reply-preview-container strong{font-size:12px;color:var(--chat-primary-color,#0f52ba);display:block;margin-bottom:2px}.goocha-reply-preview-container p{margin:0;font-size:12px;color:#555;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.goocha-reply-cancel-btn{position:absolute;left:15px;top:50%;transform:translateY(-50%);cursor:pointer;color:#888;font-size:25px;line-height:1}.goocha-reply-cancel-btn:hover{color:#d63638}#goocha-chat-container.goocha-ltr .goocha-reply-box{direction:ltr !important;text-align:left !important;border-right:none !important;border-left:3px solid var(--chat-primary-color,#0f52ba)!important}#goocha-chat-container.goocha-ltr .goocha-reply-preview-container{direction:ltr !important;text-align:left !important;border-right:none !important;border-left:3px solid var(--chat-primary-color,#0f52ba)!important;padding:10px 35px 10px 15px !important}#goocha-chat-container.goocha-ltr .goocha-reply-cancel-btn{left:auto !important;right:15px !important}@keyframes 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rgba(0,0,0,0.1);flex-shrink:0}.goocha-file-preview-info{display:flex;flex-direction:column;flex:1;overflow:hidden}.goocha-file-preview-name{font-size:12px;font-weight:600;color:#333;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;direction:ltr;text-align:right}.goocha-file-preview-size{font-size:11px;color:#777;margin-top:2px}.goocha-file-preview-remove{cursor:pointer;background:none !important;border:none !important;color:#888!important;font-size:24px;padding:0 5px !important;display:flex;align-items:center;justify-content:center;transition:color 0.2s;line-height:1;box-shadow:none !important}.goocha-file-preview-remove:hover{color:#d63638 !important}.goocha-input-wrapper:has(+.goocha-file-preview-container),.goocha-file-preview-container + .goocha-input-wrapper{border-top-left-radius:0 !important;border-top-right-radius:0 !important}#goocha-chat-window .goocha-faq-accordion,#goocha-live-preview-box .goocha-faq-accordion{display:flex;flex-direction:column;gap:5px;margin:0 0 20px 0;padding:0 5px;animation:goocha-fade-in 0.4s ease;width:100%}.goocha-accordion-item{background:var(--chat-faq-btn-color,var(--chat-bg-color));border:1px solid var(--chat-border-color,#dadce0);border-radius:12px;overflow:hidden;transition:border-color 0.3s}.goocha-accordion-item:hover,.goocha-accordion-item.active{border-color:var(--chat-primary-color)}.goocha-accordion-header{padding:8px 12px;display:flex;justify-content:space-between;align-items:center;cursor:pointer;font-size:13px;font-weight:500;color:var(--chat-faq-btn-text-color,var(--chat-text-dark));user-select:none;transition:background 0.3s}.goocha-accordion-header:hover{background:rgba(0,0,0,0.02)}.goocha-accordion-header .goocha-acc-icon{transition:transform 0.3s ease;flex-shrink:0;margin-right:10px}#goocha-chat-container.goocha-ltr .goocha-accordion-header .goocha-acc-icon{margin-right:0;margin-left:10px}.goocha-accordion-item.active .goocha-acc-icon{transform:rotate(180deg)}.goocha-accordion-body{max-height:0;overflow:hidden;transition:max-height 0.3s ease-out;background:#ffffff}.goocha-accordion-content{padding:0 12px 12px 12px;font-size:13px;line-height:1.6;color:var(--chat-text-dark);border-top:1px solid rgba(0,0,0,0.04);margin-top:8px;padding-top:12px}#goocha-live-preview-box .goocha-accordion-item{background:var(--preview-faq-btn,#f8f9fa);border:1px solid #dadce0}#goocha-live-preview-box .goocha-accordion-header{color:var(--preview-faq-text,#202124)}#goocha-live-preview-box .goocha-accordion-item:hover,#goocha-live-preview-box .goocha-accordion-item.active{border-color:var(--preview-primary,#0f52ba)}#goocha-chat-bubble{background-color:transparent !important;background-image:none !important}.goocha-liquid-bg{position:absolute;top:0;left:0;right:0;bottom:0;width:100%;height:100%;border-radius:50%;overflow:hidden;background-color:var(--chat-send-btn-color,var(--chat-primary-color));box-shadow:inset 0 -4px 10px rgba(0,0,0,0.15),inset 0 4px 10px rgba(255,255,255,0.2);-webkit-mask-image:-webkit-radial-gradient(white,black);transform:translateZ(0);z-index:1}.goocha-liquid-scene{position:absolute;top:-20%;left:-20%;width:140%;height:140%;-webkit-filter:blur(5px);filter:blur(5px)}.goocha-blob{position:absolute;background:rgba(255,255,255,0.40);border-radius:50%;will-change:transform}.goocha-b1{width:30px;height:30px;top:5px;left:5px;animation:goocha-blob-move1 4s infinite alternate ease-in-out}.goocha-b2{width:25px;height:20px;top:40%;left:40%;animation:goocha-blob-move2 6s infinite alternate ease-in-out}.goocha-liquid-grain{position:absolute;top:0;left:0;width:100%;height:100%;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='160' height='160'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.85' numOctaves='2' stitchTiles='stitch'/%3E%3CfeColorMatrix type='saturate' values='0'/%3E%3C/filter%3E%3Crect width='160' height='160' filter='url(%23n)'/%3E%3C/svg%3E");z-index:2;mix-blend-mode:overlay;opacity:0.35;border-radius:50%;pointer-events:none}#goocha-chat-bubble .goocha-bubble-icon-main,#goocha-chat-bubble .goocha-bubble-icon-close{z-index:3;filter:drop-shadow(0px 2px 3px rgba(0,0,0,0.3))}#goocha-unread-badge{z-index:4}body.goocha-chat-open .goocha-blob{animation-play-state:paused !important}@keyframes goocha-blob-move1{0%{transform:translate(0,0)scale(1)}100%{transform:translate(25px,15px)scale(1.2)}}@keyframes goocha-blob-move2{0%{transform:translate(0,0)scale(1)}100%{transform:translate(15px,-25px)scale(1.1)}}#goocha-chat-window .goocha-chat-copyright{width:100%;max-width:100%;min-width:0;text-align:center;font-size:10px;color:#9aa0a6;margin-top:6px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;direction:rtl;font-weight:400;user-select:none;line-height:1.2}#goocha-chat-window .goocha-chat-copyright a{color:var(--chat-primary-color)!important;text-decoration:none !important;font-weight:bold;font-size:inherit;transition:opacity 0.2s ease}#goocha-chat-window .goocha-chat-copyright a:hover{opacity:0.8}#goocha-chat-window .goocha-bubble:has(.goocha-order-shortcode-wrap){max-width:calc(100% - 5px)!important;width:100%}.goocha-orders-wrapper{border-radius:12px;padding:0;padding-bottom:0;margin-top:10px!important;width:100%}.goocha-orders-header-title{font-weight:800;font-size:15px;color:#1f2937;margin-bottom:2px!important;text-align:start}.goocha-orders-subtitle{font-size:11px;color:#6b7280;margin-bottom:10px!important;text-align:start}.goocha-order-card{background:#fff;border:1px solid #e5e7eb;border-radius:12px;margin-bottom:5px!important;overflow:hidden;transition:all 0.3s ease}.goocha-order-card:hover{border-color:var(--chat-primary-color,#0f52ba)}.goocha-order-card.is-expanded{border-color:var(--chat-primary-color,#0f52ba);box-shadow:0 4px 15px rgba(0,0,0,0.08)}.goocha-order-header{display:flex;justify-content:space-between;align-items:center;padding:7px 10px;cursor:pointer;user-select:none;gap:5px;transition:background 0.2s ease}.goocha-order-header:hover{background:#f9fafb}.goocha-order-header-info{flex:1;text-align:start}.goocha-order-header-status{display:flex;flex-direction:column;align-items:flex-end}#goocha-chat-container.goocha-ltr .goocha-order-header-status{align-items:flex-start}.goocha-order-number{font-weight:700;font-size:12px;color:#111827;margin-bottom:4px!important}.goocha-order-date{font-size:11px;color:#6b7280}.goocha-order-status{display:inline-flex;align-items:center;font-size:11px;font-weight:600;padding:4px 8px;border-radius:20px;margin-bottom:5px!important;flex-direction:row;gap:5px}.goocha-status-dot{width:6px;height:6px;border-radius:50%;margin:0}.status-blue{color:#2563eb;background:#eff6ff}.status-blue .goocha-status-dot{background:#3b82f6}.status-green{color:#059669;background:#ecfdf5}.status-green .goocha-status-dot{background:#10b981}.status-orange{color:#d97706;background:#fffbeb}.status-orange .goocha-status-dot{background:#f59e0b}.status-red{color:#dc2626;background:#fef2f2}.status-red .goocha-status-dot{background:#ef4444}.status-default{color:#4b5563;background:#f3f4f6}.status-default .goocha-status-dot{background:#9ca3af}.goocha-order-price-summary{font-size:12px;font-weight:500;color:#0c0d0e}.goocha-order-bag-icon{background:#f3f4f6;color:#6b7280;width:34px;height:34px;border-radius:50%;display:flex;align-items:center;justify-content:center;transition:transform 0.3s ease;flex-shrink:0}.goocha-order-card.is-expanded .goocha-order-bag-icon{background:var(--chat-primary-color,#0f52ba);color:#fff}.goocha-order-details{max-height:0;overflow:hidden;opacity:0;transition:max-height 0.4s ease,opacity 0.4s ease;border-top:1px solid transparent;background:#fafafa}.goocha-order-card.is-expanded .goocha-order-details{max-height:1000px;opacity:1;border-top-color:#f3f4f6;padding-bottom:0}.goocha-order-meta-grid{display:flex;justify-content:space-between;border-bottom:1px solid #e5e7eb;padding:10px}.goocha-order-meta-item{display:flex;flex-direction:column;text-align:start}.goocha-order-meta-item:last-child{text-align:end}.goocha-order-meta-item span{font-size:10px;color:#6b7280;margin-bottom:4px}.goocha-order-meta-item strong{font-size:11px;color:#1f2937}.goocha-order-products-title{font-size:11px;font-weight:700;color:#374151;padding:15px 15px 5px 15px;text-align:start}.goocha-order-products-list{padding:0 10px}.goocha-order-product-item{display:flex;align-items:center;justify-content:flex-start;padding:8px;background:#fff;border:1px solid #e5e7eb;border-radius:8px;margin-bottom:5px!important;gap:10px}.goocha-order-product-info{flex:1;text-align:start;min-width:0}.goocha-order-product-title{font-size:12px !important;font-weight:600;color:var(--chat-primary-color,#0f52ba);margin-bottom:4px;display:block;text-decoration:none;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}.goocha-order-product-title:hover{text-decoration:underline}.goocha-order-product-meta{font-size:11px;color:#6b7280}.goocha-order-product-meta span{color:#4b5563;margin:0 4px}.goocha-order-product-item img{width:40px;height:40px;border-radius:6px;object-fit:cover;background:#f3f4f6;border:1px solid #e5e7eb;flex-shrink:0}.goocha-order-total-box{margin:10px 10px 0!important;background:#eff6ff;border-radius:8px;padding:10px;display:flex;justify-content:space-between;align-items:center}.goocha-total-label{font-size:13px;font-weight:700;color:var(--chat-primary-color,#0f52ba)}.goocha-total-value{font-size:14px;font-weight:800;color:var(--chat-primary-color,#0f52ba)}.goocha-order-actions{padding:10px;display:flex;justify-content:center}#goocha-chat-container.goocha-ltr .goocha-order-actions{justify-content:flex-start}.goocha-all-orders-wrapper{display:flex;justify-content:center;margin-top:10px!important}#goocha-chat-window .goocha-bubble a.goocha-view-order-btn,#goocha-chat-window .goocha-bubble a.goocha-all-orders-btn{display:inline-flex;align-items:center;justify-content:center;text-align:center;background:#fff !important;color:var(--chat-primary-color,#0f52ba)!important;border:1px solid var(--chat-primary-color,#0f52ba)!important;padding:6px 14px;border-radius:8px;text-decoration:none !important;font-size:13px;font-weight:600;transition:all 0.2s ease;width:fit-content}#goocha-chat-window .goocha-bubble a.goocha-view-order-btn:hover,#goocha-chat-window .goocha-bubble a.goocha-all-orders-btn:hover{background:var(--chat-primary-color,#0f52ba)!important;color:#fff !important;text-decoration:none !important}.goocha-recording-pill{background-color:#ffeaea;border-radius:20px;padding:6px 12px;display:flex;align-items:center;gap:8px;direction:ltr;margin-right:auto;justify-content:flex-start;min-width:110px}#goocha-cancel-record-btn,#goocha-admin-cancel-record-btn{background:transparent;border:none;color:#ef4444;cursor:pointer;padding:2px;display:flex;align-items:center;justify-content:center;transition:transform 0.2s;order:1;margin-right:auto}#goocha-cancel-record-btn:hover,#goocha-admin-cancel-record-btn:hover{transform:scale(1.1);color:#dc2626}.goocha-recording-dot{width:10px;height:10px;background-color:#ef4444;border-radius:50%;position:relative;order:2}.goocha-recording-dot::after{content:'';position:absolute;top:-4px;left:-4px;right:-4px;bottom:-4px;background-color:rgba(239,68,68,0.3);border-radius:50%;animation:goocha-record-pulse 1s infinite alternate}@keyframes goocha-record-pulse{from{transform:scale(0.8);opacity:0.8}to{transform:scale(1.2);opacity:1}}.goocha-recording-pill .goocha-record-timer{color:#ef4444;font-size:14px;font-weight:600;font-family:monospace;display:inline-block !important;margin:0;order:3}#goocha-chat-window .goocha-system-pill.goocha-sys-warning{background-color:#fff8e5;color:#856404;border:1px solid #ffe69c}#goocha-chat-window .goocha-system-pill.goocha-sys-warning .goocha-warn-icon{margin-left:5px;stroke:#856404}#goocha-chat-container.goocha-ltr .goocha-system-pill.goocha-sys-warning .goocha-warn-icon{margin-left:0;margin-right:5px}